Contact Us

Have you found a casino that accepts MuchBetter, noticed a payment condition that has changed, or spotted a mistake in one of our articles? Get in touch and tell us what you found.

We welcome messages from readers, payment specialists, casino representatives and potential editorial or commercial partners. A clear question and a relevant link are usually the best place to start.

Email the Team

General contact: [email protected]

We aim to review enquiries within a reasonable period. Some questions take longer because we need to compare current casino terms or check a regional payment restriction.

What Can You Write to Us About?

You can contact us to:

  • Point out outdated wallet fees or deposit limits.
  • Report a casino that has added or removed MuchBetter payments.
  • Correct withdrawal, bonus or verification information.
  • Suggest an operator for a future review.
  • Ask about our research and ranking methods.
  • Report broken links or technical issues.
  • Discuss editorial cooperation or a business proposal.
  • Raise privacy questions or make a data request.

When reporting an error, include the article URL and the statement you want us to check. A link to the casino’s official terms or a current MuchBetter help page is useful.

Suggest a Casino

If a casino is missing from our guides, send its name, official URL, your country and currency, and whether it lists MuchBetter in the cashier.

Tell us if you want a particular detail examined, such as wallet withdrawals, bonus eligibility or account limits. We consider suggestions using our normal editorial criteria. Submitting an operator does not guarantee a review or a place in a ranking.

We Cannot Fix Casino or Wallet Accounts

We do not manage gambling balances, wallet accounts or payment transactions. For a delayed casino withdrawal or blocked casino account, contact the operator. For wallet top-ups, verification or withdrawal from MuchBetter, contact the payment provider directly.

Do not send passwords, PINs, one-time codes, complete card information or identity documents to our editorial email address.

Privacy Requests

Privacy contact: [email protected]

Use Privacy Request in the subject line and explain what information or action your request concerns. We may ask for limited details to verify the request, but we do not need wallet security credentials.

For more information, read our Privacy Policy and Corrections and Complaints pages.

Play responsibly

Gambling problems can put pressure on your finances, personal relationships and emotional health. If you're concerned about your own gambling habits or those of someone close to you, you can turn to specialist organisations for help. The services listed below offer confidential advice, counselling and information about support available in different countries. Find one that works in your location and language. Asking for help early can make it easier to deal with problems before they become more serious.

gamblinghelponline

Gambling Help Online

Australians concerned about gambling can get free, confidential help by calling 1800 858 858. The helpline is available 24 hours a day and offers professional counselling for people struggling with their own gambling or worried about a family member or friend.

gamcareorguk

GamCare

GamCare offers confidential guidance and practical support to people experiencing gambling-related problems in Great Britain, including their families and friends. You can speak to an adviser through the National Gambling Helpline on 0808 8020 133 or visit the GamCare website to learn about online counselling and specialist treatment services.

Joueurs Info Service

Joueurs Info Service

Joueurs Info Service offers confidential, anonymous support to people struggling with gambling and their families. Call 09 74 75 13 13 any day between 8:00 AM and 11:00 PM to speak with a trained adviser. Calls are not charged at premium rates.

gordon moody

Gambling Therapy

Gambling Therapy helps people around the world deal with gambling-related difficulties through free online guidance and emotional support. Its services are available in several languages and also offer advice and resources for friends and family members affected by someone else's gambling.

check dein spiel

Check dein Spiel

Check dein Spiel offers free, anonymous support in Germany for people concerned about gambling. Visitors can assess their gambling habits, access online counselling and find local services. Those seeking advice for themselves or a loved one can also call 0800 1 37 27 00 for confidential assistance.

rgc

Responsible Gambling Council

The Responsible Gambling Council helps Canadians find gambling support based on their province or territory. Its online directory connects people with local helplines, counselling services and treatment programmes for gambling-related difficulties.